Comments on: No second chances at Amazon’s UK MP3 store

By: MartinSFP

MartinSFP — Tue, 16 Dec 2008 22:03:47 +0000

I could understand that thinking, but Play and 7Digital both offer the ability to re-download. 7Digital calls it a 'locker' – a nice way of thinking of it. It means you can have a copy of your songs on your work machine as well as your home machine if you like – just take it out of your locker!

By: frankie roberto

frankie roberto — Tue, 16 Dec 2008 19:56:17 +0000

I'm guessing they don't want people to, um, send their account details to their friends so that tracks can be re-downloaded.

But then, you could just send the MP3 to them instead, so it's hardly a major piracy deterrent.

By: MartinSFP

MartinSFP — Tue, 16 Dec 2008 05:19:51 +0000

Yeah, I can see the appeal of the Download Manager to some people but to not offer the ability to re-download is an oversight that needs sorting ASAP.

By: frankie roberto

frankie roberto — Tue, 16 Dec 2008 04:07:25 +0000

Dude, your experience wasn't THAT bad – at least you got your money back.

Whilst I agree that Amazon should give you the OPTION to download the files separately (or, say, as a .zip file), I can see the logic behind their MP3 downloader. They're trying to be helpful. They've produced a downloader for multiple platforms, and it can even add the tracks to your iTunes library.

By: Steven Tuck

Steven Tuck — Mon, 15 Dec 2008 20:36:11 +0000

Forgot to mention. In another purchase again a week later I had to install the Amazon downloader again before I could complete my order – even though It was already installed from my previous purchase.

By: Steven Tuck

Steven Tuck — Mon, 15 Dec 2008 20:33:01 +0000

I did exactly the same thing too – clicked the save button instead fo the open button. Apart from mild panic I can't remember what I did after that or how I got back. I did expect to be charged twice so I did check and I wasn't. This was on 4th December, I don't whether anything has changed since then or whether I was just lucky. Like you though I don't like having to run the Amazon downloader or the 1download limit.

By: Tim Difford

Tim Difford — Mon, 15 Dec 2008 18:59:27 +0000

Completely agree. Amazon MP3 implementation is clumsy and graceless. Picked up the Kings of Leon for £3.00 (deal) and then when nothing seemed to happen with the downloader I clicked a few times and ended up with about seven sets of the songs in my queue. There's no facility to delete anything from your queue so I just had to stop downloads after I'd the the first and only copy I needed and wait a few days until Amazon decided I couldn't have them anyway and I could then remove them as failed downloads. This then left space for me to download the Brian Eno album for 79p which, if a it's a mistake, was lucky for me.